Privacy Policy
At ChamaTours, we are committed to protecting the privacy and security of our travelers. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website, use our enquiry and booking forms, or subscribe to our communication, in compliance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.
1. Data We Collect
We collect personal information that you voluntarily provide to us through our website. This includes:
• Enquiry Forms: Name, email address, phone number, and details regarding your travel preferences.
• Booking Forms: Passport details, billing information, travel dates, and any specific health or dietary requirements relevant to your luxury motorhome tour.
• Marketing Communications: Your email address when you opt-in to receive our latest European travel itineraries and offers.
2. Legal Basis for Processing
Under GDPR and UK law, we process your data based on:
• Contractual Necessity: To fulfill your tour bookings and provide travel services.
• Consent: For marketing emails and non-essential cookies.
• Legitimate Interests: To improve our luxury travel offerings and website performance.
3. Cookies and Marketing
Our website uses cookies to enhance your browsing experience. Essential cookies are necessary for the site to function, while analytical cookies help us understand how visitors interact with ChamaTours. You can manage your cookie preferences at any time. For marketing emails, we only contact you if you have explicitly opted in, and every email includes an 'unsubscribe' link.
4. International Data Transfers
As a premium European travel company serving Kerala travelers, your data may be processed in the UK, the European Economic Area (EEA), or India. We ensure all international transfers are protected by standard contractual clauses or other adequacy mechanisms approved by the UK Information Commissioner's Office (ICO).
5. Your Rights
You have the right to access, correct, delete, or restrict the processing of your personal data. You may also object to processing for marketing purposes at any time. To exercise these rights, please contact us at chamatours.eu@gmail.com.
Last Updated: May 2026